Privacy Policy & Terms & Conditions

1. Information We Collect

• Personal information: name, email address, phone number, business details and website URL, submitted through our contact form, SEO audit request form or service inquiries.
• Usage data: browser type, device, IP address, pages visited, time spent and referral source, collected through cookies and analytics tools only after you give consent.
• Communication records: emails, messages or call records exchanged for support or business purposes.

We do not collect payment card details through this website.

2. How We Use Your Information

• To provide the digital marketing and SEO services you request.
• To respond to inquiries and support requests, and to prepare SEO audit reports.
• To improve our website and user experience.
• To send promotional emails, only with your explicit consent (you can unsubscribe at any time).
• To comply with applicable legal obligations.

We process your personal data only for the purposes stated above, or for other purposes you have consented to.

3. Consent and Cookies

Our site uses cookies and similar technologies to improve functionality and understand how the website is used. Analytics and marketing tools (including Google Analytics, Google Tag Manager, Microsoft Clarity and Meta/Facebook Pixel) do not activate until you consent through the cookie banner shown on your first visit.

Withdrawing consent: You can withdraw consent at any time by filling contact us form in contact page. Withdrawing is as easy as giving consent. You can also block or delete cookies in your browser settings.

If you decline cookies: the core website still works, but some features may not function fully and usage analytics will not be recorded.

4. Third-Party Services and Cross-Border Transfer

We use these third-party tools for analytics, marketing and measurement:

• Google Analytics and Google Tag Manager (Google LLC)
• Microsoft Clarity (Microsoft Corporation)
• Meta/Facebook Pixel (Meta Platforms, Inc.)

These providers may process data on servers outside India and handle it under their own privacy policies and applicable data-transfer safeguards. We do not sell your personal data. We share it only with service providers acting on our behalf or where the law requires. Our website may link to external websites; we are not responsible for their privacy practices.

5. Data Security

We use reasonable security safeguards, including SSL encryption, restricted access and regular monitoring, to protect your data from unauthorized access, loss, alteration or misuse. If a personal data breach occurs, we will notify affected users and the Data Protection Board of India, where applicable, without undue delay.

6. Data Retention

We retain personal data only as long as necessary for the purpose it was collected, or as required by law. Contact form and audit request submissions are deleted once your inquiry is resolved and no business relationship is active. If you become a client, standard business record retention applies. You may request deletion of your data at any time by contacting us.

7. Your Rights as a Data Principal

Under the DPDP Act, 2023, you have the right to:

• Access the personal data we hold about you.
• Correct, update or complete inaccurate data.
• Withdraw consent for processing at any time.
• Request erasure of your personal data.
• Nominate another individual to exercise your rights in the event of your death or incapacity.
• Seek redressal of grievances: first with our Grievance Officer below, then, if unresolved, by complaint to the Data Protection Board of India.

To exercise these rights, email. We may need to verify your identity before acting on your request.

8. Grievance Officer

For privacy questions, complaints or to exercise your rights, contact:

9. Children’s Privacy

This website is not intended for anyone under 18. We do not knowingly collect personal data from children without verifiable parental consent, as required under Section 9 of the DPDP Act. If you believe a child has submitted personal data to us, contact us and we will delete it promptly.

10. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. Updates take effect when posted on this page, and the “Last updated” date will change accordingly. Please review it periodically.

1. Service Agreement

All services are discussed and agreed upon in advance via email or call. A written confirmation or proposal may be shared based on the scope of work.

2. Payment Terms

• 25% at the start of work
• 50% upon reaching the halfway milestone
• 25% upon completion and approval

Payments received after the due date may incur a delay fee.

3. Revisions and Edits

Reasonable revisions are included based on the service type. Significant changes beyond the agreed scope may incur additional charges.

4. Refund Policy

Due to the nature of digital services, refunds are not guaranteed once work has begun. Disputes can be addressed professionally on a case-by-case basis.

5. Client Responsibilities

Clients must provide accurate information, required access (for example, website or ad accounts) and timely feedback for smooth project execution.

6. Governing Law and Jurisdiction

These terms are governed by the laws of India. All disputes are subject to the jurisdiction of the High Court of Himachal Pradesh, India.